Last updated: June 2026
Information We Collect
We collect information you provide directly: name, email, shipping address, prescription details, and payment information (processed securely by our payment provider — we do not store card numbers). We also collect standard website analytics data (pages visited, time on site, device type) via anonymised analytics tools.
How We Use Your Information
To process and fulfil your orders. To communicate about your order status. To send marketing emails if you have opted in (you can unsubscribe at any time). To improve our website and product range. We do not sell your personal information to any third party.
Prescription Data
Your prescription information is used solely to manufacture your lenses. It is stored securely and shared only with our optical lab. We retain prescription records for 2 years to support potential remakes or reorders. You may request deletion at any time by contacting us.
Cookies
We use necessary cookies to operate the website (shopping cart, login). We use analytics cookies to understand how visitors use the site — these are anonymised and do not identify individual users. You can disable non-essential cookies in your browser settings.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email hello@rimlessglasses.shop. We will respond within 30 days.
Contact
Privacy questions: Contact us or email hello@rimlessglasses.shop.